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Returns & Refunds

Why am I still waiting to receive my Refund?

Refunds are processed back the same way the purchase was initially made. Our Accounting Team takes 1-2 Business Days to process a refund and will email you your Remittance Advice once finalised. Afterpay, PayPal, and Zippay refunds are usually finali

I bought the wrong product. Can I return it?

You may be eligible for a return if you have bought the wrong part or changed your mind about a purchase. Read our returns policy on the Returns page on our website to check if you are eligible here. If you would like to make a return and are eligibl

My item doesn't fit; what do I do now?

We understand that shopping for apparel online can be frustrating when looking for your sizing, so we always ensure to include all available sizing charts for our products supplied to us by the item manufacturer. These sizing charts are guides only a

Can I return an item I've installed or tried to install?

No. Once an item has been installed or attempted to have been installed and has marks on it, it is no longer a brand-new item, and we cannot sell it to another customer. We strongly recommend holding the item up against the bike to compare fitment pr