We pack everything as carefully as we can to make sure it gets to you in one piece. All deliveries require a signature, so please check your package for any visible damage before signing. If something doesn’t look right, you’re within your rights to
Most orders arrive within 1–14 business days once dispatched, depending on where you are and the shipping method selected. You’ll get a tracking link in your dispatch email once it’s on the way. Can’t find the email or the tracking’s not working? Get
We’ve got two warehouses—one in Brisbane and one in Sydney. To get your order to you faster, we might send it from one or both locations if you’ve ordered multiple items. Where your order ships from just depends on where the stock is stored. If you’d
No worries! All our orders require a signature, so if you weren’t home when the delivery was attempted, your parcel will either be redelivered or taken to your local post office for collection. If you don’t pick it up within 14 business days, it’ll b
We sure can—to some parts of New Zealand! Whether we can ship to you depends on what you're ordering and weight and dimensions of the package. Just get in touch and we’ll happily put together a quote for you, if possible. To get started, we’ll need y
We aim to ship most items within 1-2 business days and will send them via your chosen shipping method as soon as possible. Just a heads-up: the shipping speed kicks in once your order leaves our warehouse and gets logged with the courier. Our warehou
We do our best to get most orders out the door within 1–2 business days, but some items might take a little longer to dispatch. Our warehouse team works hard to keep things moving quickly! If you’re ever unsure or just want to double-check timing bef