Can I Cancel my order or take an item out of my order?Updated 6 months ago

We understand that sometimes when an order is made, circumstances may arise that mean your need for your item changes or a simple mistake has been made in your ordering process.

If this is the case, and you need to cancel either your whole order or take a singular item out of it, we ask that you please Contact Us immediately. We will do our best to cancel your order, but if it has moved to 'pack' in its processing status, then it is in the process of dispatch, and we cannot guarantee that we can cancel or make changes beyond that point.

If you call us about your order, it will ensure that someone can immediately answer your request. However, if you email, we cannot promise that it will be seen straight away for immediate changes to be made.