I'm looking for something you don’t stock—can you help?Updated 15 days ago

Possibly! If there’s something you’re chasing that we don’t currently stock, feel free to get in touch. Let us know what you’re after, and we’ll check in with our suppliers to see if we can order it in for you.

These are what we call special orders—they’re items we don’t keep in regular stock and are brought in just for you. Because of that, they can’t be cancelled, returned, or exchanged unless there’s a warranty issue and full payment is required upfront.

We’ll always do our best to give you an estimated lead time, but delays can happen, and we can’t guarantee exact timeframes. Unfortunately, we can’t offer refunds, loan items, or price adjustments if things take a bit longer than expected.

If you’re keen to explore a special order, our team is happy to help! Just reach out with the item details, plus your bike’s make, model, year, and any relevant specs so we can point you in the right direction.