We get it—sometimes after placing an order, you realize you made a mistake or maybe changed your mind about what you need. If that happens, just reach out to us as soon as possible! We’ll do our best to help, but please keep in mind that if your orde
We totally understand that sometimes things change after placing an order, whether it’s a mistake or just a shift in what you need. If you need to cancel your order or remove an item, please reach out to us as soon as possible. We’ll do our best to h
We always aim to get your order to you as quickly as we can. Sometimes, though, we may need to split your order if certain items take a little longer to process or if they’re being sent from a different warehouse. This can make it look like an item i
We offer FREE standard shipping on orders over $50! All orders come with tracking, require a signature on delivery, and are fully insured. Please note, this excludes bulky, heavy, or dangerous items. For tyres over $50, free shipping is available to
When you place an order, we’ll always send you an email confirmation and a dispatch notice with tracking info. But we get it – sometimes you just want a quick update! That’s why we’ve got multiple ways for you to track your order’s progress. My Accou
We always aim to get your order right, but every now and then, there might be a mix-up – maybe the manufacturer packaged something wrong or a slip-up happened in the warehouse. If that’s the case, just Contact Us right away with your order number and
If your item arrives damaged or faulty, don’t worry – we’ll sort it out for you! Just reach out to us right away with photos or a video showing the issue. One of our team members will get in touch with the next steps. Please make sure to send us some
If you haven’t received an order confirmation, it’s usually because there was a small error with the email entered at checkout. If you’ve already checked your spam or junk folders and still can’t find it, feel free to contact us at (07) 3216 2251 or